Q: Is my area covered by your delivery service?
A: Yes, with our in-house delivery and Kumpool delivery services, we cover up to 30km from our outlets at Bukit Indah & Austin Heights.
We also courier our bread nationwide with express courier services.
Q: What are your delivery fees?
A: We have 3 types of delivery available.
Standard Deliveryby Mr Roti
<15KM: FREE above RM30, otherwise RM6
15-25KM: FREE above RM50, RM4 above RM30, otherwise RM10
25-30KM: FREE above RM80, RM5 above RM50, otherwise RM15
Express Delivery by Kumpool
RM1+RM0.80/km (min. RM5.00)
Nationwide Express Courier Services
RM7 flat rate (1-2 days delivery)
Q: What time will I receive my bread?
A: Our Standard Delivery time is between 12nn & 6pm daily. We are not able to provide an exact delivery time, but will do our best to deliver before 6pm. If you want to receive your order as soon as possible, you may use Express Delivery services; we will send out the orders once they are ready.
Q: When is your same day delivery cut-off time?
A: The cut-off time is 3pm daily, but is subject to availability. Please place your order first for us to make arrangement. We will not be able to answer if delivery is possible before your order is placed. Should we be unable to deliver, we will contact you immediately to inform and make alternative arrangements.
Q: How can I check if my order is being placed?
A: You can check your order under at My Account > Orders